What happens after you sign
- Your request reaches the desk by email, with the page you sent it from.
- The desk checks the room category and the dates with the hotel's reservations or a booking partner.
- You get an email with what is available, the rate and its conditions: deposit, cancellation, what is included.
- If you want it, you confirm with the hotel or the partner directly. If not, you ignore the email. Nothing is booked in between.
What we will never ask for
- A credit card number.
- A password, a passport scan or a date of birth.
- Payment of any kind to us.
What to put in the notes
The notes are read by a person, so be specific. Useful things to mention: a show you have tickets for, a spa booking, a late arrival, a pet (the hotel accepts animals up to 34 kg for a non-refundable $50 fee), accessibility needs, the lake view, a celebration, or a block of rooms for a wedding.
Who pays whom
You pay the hotel or the booking partner for your stay, never us. If your request becomes a confirmed stay, they pay us a commission. That is our only income, as explained on our funding. The publisher of this site is named in the footer and on the disclaimer page.
Prefer to book directly?
That is fine with us. The hotel takes bookings on 819-790-6444 or 1-866-488-7888, and through Hilton at 1-800-HILTONS, according to Loto-Québec. The official page is here.