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Lounge WheelHilton Lac-Leamy · Casino du Lac-Leamy · reviewed

Awards and public reviews: the record, with dates

We publish the honours the operator lists, each with its year, and we explain where to read guest reviews. We do not print review scores we did not record ourselves.

Illustration of a fireside lounge bar with leather armchairs and snow falling outside

Illustration, not a photograph of the hotel.

Ratings and awards listed by the operator

Source: Loto-Québec, Hilton Lac-Leamy awards, read 15 Nov 2026.
YearHonour
Since 2001Five stars, Corporation de l'industrie touristique du Québec (CITQ), every year
Since 2002CAA-AAA Four Diamond rating
2002, 2004, 2005, 2006Hilton Connie Award for best overall performance (business hotel category, North America); the first Hilton to win it three years running
2010Condé Nast Traveler readers: among the 100 best hotels in the world and the 20 best resort hotels in Canada
2011Hilton Award of Excellence (500-room and under category)
2015Best Hotel in the Ottawa region, U.S. News & World Report
2015Best wedding venue in the Ottawa-Gatineau region, Ottawa Wedding Award
2019TripAdvisor Certificate of Excellence
2023BOMA BEST Platinum environmental certification (BOMA Québec 2023–2024)
Current4 Green Keys (Green Key Global); RECYC-QUÉBEC "ICI on recycle +" Performance +

How to read that list

Two of these are live ratings checked by an outside body every year: the CITQ stars and the CAA-AAA diamonds. Those carry the most weight. The rest are prizes from particular years, several of them more than a decade old; they tell you about the hotel's past standing, not about next weekend. We print every year next to every award for that reason. The environmental certifications are recent and specific, and the operator lists them alongside its general sustainability claims.

Guest reviews

Guest reviews of Hilton Lac-Leamy are published on Google Maps, on Tripadvisor and on the big booking sites. We tried to record the current scores on 15 November 2026 and could not read them reliably from our server, so we print none. We would rather leave a gap than invent a number. The hotel's place card is one click away: open Hilton Lac-Leamy in Google Maps and read the reviews there yourself, newest first.

Our suggestions for reading reviews

  1. Sort by newest. Renovations, new restaurants (Bouquet opens this month) and staff changes date older reviews quickly.
  2. Separate hotel complaints from casino complaints; they are run as different businesses inside one complex.
  3. Look for patterns, not single stories. One guest's view of a pool rule is not the hotel's policy.
  4. Check the date of any rule a reviewer quotes against the operator's current page.

Our own judgement, without scores, is on the verdict page.

Signed. The desk answers by email, usually within one working day.

Ask the desk for a room