The hotel
What time are check-in and check-out?
Check-in is at 4 p.m. and check-out at 11 a.m., according to Loto-Québec. Bell staff are at the hotel's main entrance around the clock.
How many rooms does the hotel have?
349, according to the structural engineers' project record and Wikipedia. Loto-Québec's own pages do not print a number.
Are room sizes published?
No. Six categories are described (classic, deluxe, junior suite, Murphy suite, one-bedroom suite and the executive levels) without floor areas. Our rooms page compares them.
Can I bring my dog?
Service animals and household pets are accepted for a non-refundable $50 fee, with a maximum weight of 34 kg. Note that the National Capital Commission does not allow dogs on the beaches at Leamy Lake Park.
Is the outdoor pool really open in winter?
The operator says the outdoor pool is heated year-round, and lists heated indoor and outdoor pools and hot tubs. It does not publish separate pool hours.
Is there a gym?
Yes. "As a customer, enjoy free 24/7 access to the fitness centre," says Loto-Québec.
Is parking free? Is there a valet?
Every official page says parking is free. On the valet, the hotel page says the service is suspended until further notice while the casino's visit page says valet is available to hotel guests. Confirm on arrival.
The casino
How old do you have to be?
18 for the casino, including its bars, restaurant and theatre. Anyone who looks under 25 may be asked for original government photo ID; photocopies and phone photos are refused. The hotel and Arôme are open to all ages.
When is the casino open?
Monday to Thursday from 9 a.m. to 5 a.m. the next day; from 9 a.m. on Friday it stays open without a break until 5 a.m. on Monday. It opens on statutory holidays.
Is the casino smoke-free?
Yes. Smoking and vaping cannabis are banned inside and outside. The one exception in the complex is the smoking room beside Bacchus in the hotel, where cigars must be bought and smoked on site.
Is there a dress code?
Appropriate dress is required and clothing showing violence or linked to a violent group is refused. The Aléa nightclub has a stricter code (no caps except dress caps, hats, tuques, hoodies, shorts, sportswear or tank tops).
Getting there
How far is it from Ottawa?
About a ten-minute drive from downtown Ottawa and less than 28 km from the airport, where the operator gives a 25-minute drive. The Parliament Buildings are 6.4 km away by its count. Routes with Google Maps links are on getting there.
Can I get there by public transit?
Yes. The STO's Rapibus serves a Lac-Leamy stop and connects to downtown Ottawa. From the airport, the O-Train's Line 4 and OC Transpo bus 105 link to the city network.
Where is it on the map?
3 Boulevard du Casino, Gatineau, QC J8Y 6X4. Open in Google Maps.
This site
Is this the hotel's website?
No. Lounge Wheel is an independent review. The official pages are on casinos.lotoquebec.com, and the hotel can also be booked through Hilton.
Does a request here book a room?
No. The desk checks availability and the rate with the hotel's reservations or a booking partner and replies by email. Nothing is booked until you confirm, and we never ask for a card.
How does this site make money?
A commission from the hotel or a booking partner when a request becomes a confirmed stay. The details are on our funding.